Franchises

Reliable communication solutions for Franchises

The operation of a franchise business comes with a set of challenges, as the requirements to set up a network of stores are fairly high.

With a business plan developed around the notion of continuous growth, and with a steady goal to increase the stores and points of reference, a prediction for future infrastructures and technologies is deemed necessary, along with the choice of the systems that have the ability to change and evolve along with the business.

Furthermore, a big Franchise chain should be able to provide a unique communication experience that will emphasize on its cohesion and enhance its image regardless of the number of physical stores.

The solutions to all the above, as well as more tools that can help increase productivity and minimize cost, even in hardware, can all be found through a modern automated Cloud Call Center combined with the support that VoIP telephony can offer.

At VOICELAND our main concern is to not just offer communication of high quality, but also solutions that will boost your productivity. For that reason, through our collaboration with some of Greece’s and Cyprus’s largest franchises, we managed to automate procedures that usually cost many hours to a conventional call center. We developed custom solutions that answer to your every need, while making sure to provide prompt technical support and customization with no delays.

Digital capabilities with dynamic benefits for every Franchise

Unique telephone number for all network stores

Free intercom, between stores

Unification of all presence points into a single Cloud Call Center

Mobile Application for inspectors, so that all stores can communicate with them for free and directly

Enjoy unexcelled benefits

by the know-how of our specialized team

3CX Call Center

with Video Conference ability

100% Customization

for every new line/station from our experienced team

24/7

live support

Unlimited Ticketing

for Call Center modification/setting issues

Free analysis for your
telecommunications services

Single charge in Greece
and the European Union

Free voice channels
for everyone

Charge per second,
from the first second

Competitive advantages

%

Reduction of fixed assets

Fixed telephone number from €15 per year

%

Great benefit on maintenance costs

Cloud Call Center from €50 per year

%

Increase Productivity

Free voice channels. No loss calls.

%

Cost Control

Check your account online 24/7

How can VoIP telephony reduce the cost of communication for Franchises?

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