Call Centers
Innovative communication solutions for Call Centers
The distribution of the large volume of incoming and outgoing calls that are being made from the customer service teams is not an easy affair.
Call centers are required to manage one of the most sensitive operation sectors of a company. Those of communication and customer service. In that way, every call center, whether it’s in-house or outsourced, constitutes the heart of the enterprise.
The three main problems that a call center is most likely to face are the high infrastructure cost, the technical support issues, and the need for new technology integration.
To those are also added the ever-increasing time it takes to manage the calls, as well as the need for high-quality telephony that will provide noise reduction and crystal clear voice. With Cloud Dialer, a smart automated call dialing system for the management of outgoing calls, you can log in and filter potential clients using any criteria you decide, creating campaigns within just a few minutes. Furthermore, you can process huge databases with maximum efficiency and ease.
At VOICELAND we know better than anyone how to support companies that provide call center services, offering them excellent quality VoIP telephony and advanced technological solutions at very appealing prices.
Digital capabilities with financial benefits for Call Centers
Enjoy unexcelled benefits
by the know-how of our specialized team
3CX Call Center
with Video Conference ability
100% Customization
for every new line/station from our experienced team
24/7
live support
Unlimited Ticketing
for Call Center modification/setting issues
Free analysis for your
telecommunications services
Single charge in Greece
and the European Union
Free voice channels
for everyone
Charge per second,
from the first second
Competitive advantages
Reduction of fixed assets
Fixed telephone number from €15 per year
Great benefit on maintenance costs
Cloud Call Center from €50 per year
Increase Productivity
Free voice channels. No loss calls.
Cost Control
Check your account online 24/7